Steelcase Recalls Cachet Swivel Chairs
By: Shannon Bruffett
Updated: January 31, 2011
Steelcase Recalls about 165,000 Cachet Swivel Chairs.
The front seat support part of the chair can crack and fail, posing a fall hazard to consumers.
This recall involves all Steelcase Cachet swivel chairs with model number 487 manufactured between May 2002 and October 15, 2009.
The chairs have a plastic slotted seat and back design and some were sold with back and seat cushions. The model number and manufacture date are printed on a label on the underside of the base of the chair.
They were sold by Authorized Steelcase dealers and retail outlets nationwide and online at www.store.steelcase.com between May 2002 and November 2009 for up to $600.
Steelcase will replace chairs for individual consumers who purchased chairs online or from retail outlets.
For all commercial customers who purchase chairs in quantity, Steelcase will replace the chair support parts.
Chairs should be inspected for cracks in the front seat support.
If any cracks are identified, consumers should immediately stop using the chairs and contact Steelcase. Even if no cracks are identified, consumers should contact Steelcase to arrange for the replacement process and periodically check for cracks until the chair supports are replaced.
For additional information, contact Steelcase toll-free at (800) 391-7194 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at <http://recall.steelcase.com/>.
The front seat support part of the chair can crack and fail, posing a fall hazard to consumers.
This recall involves all Steelcase Cachet swivel chairs with model number 487 manufactured between May 2002 and October 15, 2009.
The chairs have a plastic slotted seat and back design and some were sold with back and seat cushions. The model number and manufacture date are printed on a label on the underside of the base of the chair.
They were sold by Authorized Steelcase dealers and retail outlets nationwide and online at www.store.steelcase.com between May 2002 and November 2009 for up to $600.
Steelcase will replace chairs for individual consumers who purchased chairs online or from retail outlets.
For all commercial customers who purchase chairs in quantity, Steelcase will replace the chair support parts.
Chairs should be inspected for cracks in the front seat support.
If any cracks are identified, consumers should immediately stop using the chairs and contact Steelcase. Even if no cracks are identified, consumers should contact Steelcase to arrange for the replacement process and periodically check for cracks until the chair supports are replaced.
For additional information, contact Steelcase toll-free at (800) 391-7194 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at <http://recall.steelcase.com/>.
